Technology

Microsoft on Tuesday made clear it remains committed to ending support for Office 2010 in October, even though the company recently extended deadlines for other products, including some versions of Windows 10.

"Office 2016 for Mac and Office 2010 will reach their end of support on October 13, 2020," Microsoft's Office 365 team wrote on a company blog, referring to a date that had been set long ago. The post's title, "Reminder of changes coming to Office support in October," offers an unsubtle hint that a different date is unlikely.

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On Sept. 23, 1999, a NASA satellite reached Mars, where it was supposed to begin orbiting the planet. Instead, the Mars Climate Orbiter crashed into the planet. Why? A data integration error between two software programs caused the spacecraft to navigate too close to the planet, where it was likely destroyed in the atmosphere.

Thatan extreme example of what can happen when systems don&t work together. But it does illustrate the complex and unexpected issues that can come with a business-wide software upgrade. Itessential that applications mesh to ease data sharing and collaboration.

Thateasier said than done in todaycomplex IT environment. Ita safe bet that applications reside in many different locations across your business, both onsite and in the cloud. If they aren&t tightly integrated, employees will be hard-pressed to easily share information & which means they&ll default to more laborious methods such as manual copy/paste or sending documents via email.

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Apple has unveiled its 4.7-in. $399 smartphone, introducing the device as the iPhone SE. The device will come in black, white, and (PRODUCT) RED, and it will be available for pre-order beginning Friday.

Apple$399 iPhone SE is introduced

The device meets many of the speculations that have been floating around for months with the exception of the name & many (including myself) had anticipated it would be called iPhone 9. It isn&t.

Otherwise, features include:

• 4.7-in. Retina HD display.
• Touch ID with Home button.
• A13 Bionic chip.
• Single camera, which supports Portrait mode.
• Available in black, white and red.
• Pricing starts at $399.
• 64GB, 128GB and 256GB models.
• Customers can purchase the device for $9.54 a month or $229 with trade-in.
• Ships from April 24.
• You get one-year of Apple's TV+ service free with the purchase.
• iPhoneSE is water resistant to 1meter for 30minutes.

Touch ID is potentially more useful than Face ID if you wear a mask, as it relies on your fingerprint, rather than your face for biometric authentication. It is also worth observing that the iPhone 8 is no longer available at Apple's store.

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This IT pilot fish is asked to set up a new sheet-feed scanner at a state agency so that a secretary can take a multi-page printed document from another state agency, scan it, OCR it and save it to a Word document so it can be indexed on a network drive.

Everything works great for months, but then fish gets a call from the secretary — the scanner is not working. By which she means the Word documents are full of junk text.

And she emails fish a copy of the latest document so he can see for himself: complete gibberish.

Fish starts troubleshooting: Has the documentform changed in any way? Has anyone changed settings on her computer? Is she doing anything at all different this week?

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So, what do you do?

We&ve all heard it or asked it before. Maybe it is the person sitting next to you on a plane or at an event or just standing in line somewhere. More often than not, the answer is a long-winded sales pitch no one asked for. Or it is what has long been called your elevator pitch. However, I like to point out, elevators are really fast these days. You need to have a short answer to make any sort of impact.

If you really want to get someoneattention and interest, learn to answer this question with three simple words.

Create rock stars.

You want it to be three words that just beg the questions, &What does that mean? What do you do?& Or even better, &Tell me more!& The three words are just enough to pique their interest and ask for just a bit more and, just like that, you have opened the door a bit.

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Microsoft on Tuesday extended support by six months for more products, telling customers that SharePoint Server 2010 will now receive updates until April 13, 2021 and that Windows 10 1809 will get security fixes until Nov. 10, 2020.

"In response to the COVID-19 crisis and an increase in customer requests, we have decided to revise support for SharePoint Server 2010 products and technologies,' Mark Kashman, senior product manager on the SharePoint team, wrote in an April 14 post to a company blog.

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