Back in the days when PCs weren&t yet on everydesk, pilot fish gets a call from a client with a week-old PC — and he in a panic.&When I delivered the new machine to him, I told him that he should refrain from turning his computer on and off too many times during the day,& says fish.
&I said two or three times would be OK.&Now the newbie user is telling fish that he can&t plug in the mouse and keyboard, and he needs to answer an important email that has just arrived.Fish doesn't get it.
After all, the PS/2 connectors on the mouse and keyboard will only go in one way.
How hard can reconnecting them be? And anyway, how does the client know this time-critical email is even there? Isn&t the PC turned off?