The Consumer Affairs Authority (CAA) performed an overall of 24,761 raids in 2024, resulting in 23,953 legal cases being filed against violators.The Magistrates Court has imposed fines going beyond Rs.
207 million for cases that have actually been concluded.Authorities have actually likewise instructed officers to quickly file cases for pending raids and take swift action against violations.The raids targeted traders breaching the Consumer Affairs Authority Act, consisting of offenses such as: Selling goods above the Maximum Retail Price (MRP)Failure to display product information and costs correctlyAltering significant costs or utilizing deceptive prices methodsNot providing warranties for electrical appliancesHoarding stocksFailing to issue correct invoicesEngaging in anti-competitive practicesSelling products with unjust conditionsAdditionally, the raids covered a vast array of consumer goods, consisting of food, cosmetics, medicines, constructing products, and electrical appliances.The highest variety of raids were carried out on: Rice 3,114 raidsBread 1,624 raidsBiscuits 1,086 raidsSupermarkets, dining establishments, pharmacies, ready-made clothing stores, smart phone and electronic devices stores, developing material outlets, and cosmetics shops were among the main targets.Raids were performed nationwide, with the greatest number recorded in the districts of Kurunegala, Gampaha, Kandy, Kegalle, Puttalam, Anuradhapura, Ampara, Batticaloa, and Mataraeach conducting over 1,000 raids.
Kurunegala led with 2,282 raids.For 2025, the CAA has directed officers to act without delay on customer grievances, check businesses islandwide, and utilize intelligence networks to recognize and prosecute violators.