INSUBCONTINENT EXCLUSIVE:
IndiGo has not responded despite many complaints, said Derek O' Brien.Private airline IndiGo is the "worst performing" carrier for
consumers, while national carrier Air India has the best luggage policy, said parliamentary panel on civil aviation chairman Derek O' Brien
TMC MP Derek O'Brien, who heads the Parliamentary Standing Committee on tourism, culture, road, shipping and aviation, on Thursday said the
conference on the panel's latest report, he said, "Our committee is very clear that the worst performing airline for consumers is IndiGo
All 30 members agreed on this
IndiGo has not responded despite many complaints
disgusted with the way some private airlines are operating but more so with IndiGo, it is discourteous
The airline is very rigid, IndiGo even charges for one-two kg overweight, this has not been taken very well and the committee is looking
Underlining that there were many problems in the aviation sector, the TMC leader said, "The committee has recommended that cancellation
charges can't be more than 50 per cent of basic fare
Tax and fuel surcharge collected should be refunded to passengers
ministries under the purview of the standing committee unlike other panels, where there is only one ministry
He also applauded Nitin Gadkari, who is heading the Shipping Ministry for improvement in cargo handling in the country.
