Telstra will compensate users on a “case by case” basis for yesterday’s big outage

INSUBCONTINENT EXCLUSIVE:
number of hours.According to the company, a software fault brought down the 4G network, automatically diverting customers to the 3G network
which then, in turn, overloaded
Following the failover however, a further fault caused an interruption which impacted 4G connections
be a repeating theme in 2018; this is the third time this month that the telco has had to deal with an outage
service, Telstra has offered customers a free data day, but it is as yet unclear if the same will be offered in this instance