INSUBCONTINENT EXCLUSIVE:
Pakistan Citizen Portal App was chooseed amongst the top three apps out of over 4600 entries for an award at the World Government Summit on
Monday.Reports revealed that the application from Pakistan secured a spot in the top three, from 87 participating countries with over 4,646
entries at the World Government Summit in Dubai in the category of Best Mobile Government Apps.Deputy Director of E-Governance, Government
of Khyber Pakhtunkhwa revealed that the winning title was handed to Indonesia Qlue Brilliant City App at the event which along with other
app from the United States of America exceeded the lifespan of a year, while the Pakistan Citizens Portal was shortlisted after a mere
thirty days of its inauguration
Attended by prominent names from Pakistan including Prime Minister Imran Khan along with numerous foreign dignitaries and top leadership,
the annual event brings together leaders in the government for a global dialogue concerning governmental processes and policies, stressing
on technology and innovation.Pakistan Citizens PortalThe government of Pakistan app enables residents as well as non-residents to register
any complaints which get forwarded to the administration through a performance management cell
It also supplys an option for users to track the progress of their complaints
The application has managed to resolve over 15,000 complaints within the first month of its launch and has had over 100,000 downloads while
also getting named the seventh best app on Google Frolic Store in a short span of three and a half months
Qlue Brilliant City AppBased in Jakarta, Indonesia, the app works as a social media platform for the country capital where the local issues
and other complaints are posted with geo-tag, benefitting much just the users but also government officials to help in resolving the
issues.The app has been proving to be improving the government performance by 60 percent and elevating the trust to over 47 percent.NYC
311With a user range of over 1.8 million on a yearly basis, this US based app supplys access to government information, services and
support, without the extensive, time-consuming procedure of calling the helpline number of 311.The application is also used by a handful of
government agencies helping them standardize a user responses which helps them investigate the user issues thereby making the resolution
process easier.TheIndianSubcontinent has not verified the content of the source
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