INSUBCONTINENT EXCLUSIVE:
According to IRCTC website, confirmed e-ticket can be cancelled online till preparation of charts.
What is TDR and how to file it through IRCTC website TDR means Ticket Deposit Receipt
It is meant for people who do not undertake a train journey despite having a booked ticket and want to apply for a refund
IRCTC, the e-ticketing arm of Indian Railways, provides the facility for online filing of TDR
According to IRCTC website, a confirmed e-ticket can be cancelled online till preparation of charts
After preparation of charts, the user will have to file an online TDR for claiming a refund.TDR process: The refund is processed by the
concerned Zonal Railway, according to the rules prescribed by the Railways
Once the refund is received from the concerned Zonal Railway, IRCTC credits the amount back to the customer's account.Here are five things
to know about the TDR rules for e-tickets, according To IRCTC:If the train is cancelled, there is no requirement for filing TDR
IRCTC processes the refund automatically.If the train is running late by more than 3 hours and the passenger has not travelled, a TDR has to
be filed before the actual departure of the train for availing full refund.If the passenger has not travelled on the ticket booked, no
refund of fare will be given if the ticket is not cancelled or a TDR not filed online.No refund is granted in case of confirmed Tatkal
But in some cases, the Railways allows refund and the customer has to file TCS through IRCTC website
The special situations include: if the train is delayed by more than 3 hours at the journey originating point of the passenger, if the train
is to run on a diverted route and passenger is not willing to travel, and if the train is to run on diverted route and boarding station or
the destination or both the stations are not on the diverted route.No refund is given in case of RAC/waitlisted tickets if none of the
passengers travelled and if TDR is filed after 30 minutes before the scheduled departure of the train.How To File TDR On IRCTC WebsiteIRCTC
forwards the TDR case to concerned Zonal Railway on the basis of customer request
After logging into the IRCRC website, the customer can select the Services tab and then select File TDR from the down-down menu(A snapshot
of IRCTC website)How To Check TDR Refund StatusIRCTC in a recent tweet, shared the link of the website where one can check the refund status
The Passenger Name Record (PNR) numbers need to be keyed in to know the refund status.IRCTC advises customers not to the close the account
from which ticket was booked so that the refund amount can be credited back.
