INSUBCONTINENT EXCLUSIVE:
Front, the company that lets you manage your inboxes as a team, is adding one more channel, WhatsApp
Starting today, you can read and reply to people contacting you through WhatsApp.This feature is specifically targeted at users of WhatsApp
You can get a business phone number through Twilio and then hand out that number to your customers.After that, you can see the messages
coming in Front and treat them like any Front message
In particular, you can assign conversations to a specific team members so that your customers get a relevant answer as quickly as possible
If you need more information, Front integrates with popular CRMs, such as Salesforce, Pipedrive and HubSpot.You can also discuss with other
teammates before sending a reply to your customer
sales@yourcompany or jobs@yourcompany
Front with text messages, you can now easily add WhatsApp and use the same service for that new channel.
