INSUBCONTINENT EXCLUSIVE:
Users at this company are supposed to email the help desk so their tickets can be easily tracked, but one day this support pilot fish gets
It legit, though, he says.This user said she was calling because her email wasn''t working.The problem is that she gone over the storage
limit, but she tells fish she has archived her older emails
Fish is a trust-but-verify kind of guy, so he checks the server, where he sees no evidence of any archiving from that user account.He walks
the user through the process of checking her archiving settings, and, yes, archiving isturned on.But a little deeper into the settings, fish
spots the problem: She has specified that the system should archive any emails she hasn''t read or modified in 31 years
That goes back a couple of decades further than the email system itself.
