INSUBCONTINENT EXCLUSIVE:
Dubai-listed logistics company Aramex is deploying disruptive technologies to improve operational efficiency, shorten transit times and
activities has fueled a lot of demand and a lot of expectations around it because it is a personalised delivery
This growth has changed the way we handle our last mile capacity
The majority of the business today is transferring from a traditional B2B [business to business] to B2C [business to customers] and this
East.Aramex has digitally evolved in the last ten years because of the growth of the e-commerce business, with 60% of its shipments volume
generated today come from B2C (business to customer).One of the challenges, Sleeq said is seasonality and the volatility in the volumes,
with e-commerce activities increasing business during Ramadan, Black Friday, Cyber Monday, Christmas and New Year
Sometimes during the season, Aramex has to handle double the shipments volume or more
shipment volumes is extremely evident
Last-mile operators are tapping into the next generation delivery capacity, which means they need to modernise their core landscape and
digital transformation and it is one of the most challenging and exciting elements of the journey
to leverage fresher and newer technologies which will help reduce manually intensive processes on the ground, supported by the use of
machine learning (ML) and innovative last-mile technologies to enhance the delivery experience and scalability
The UAE government is actively looking to initiate drones and autonomous vehicles technologies in the region to be at the forefront of
a home delivery or hub connection delivery remains unclear
said.Discussions will be at a far advanced stage in 2021; he said and added that the drones could possibly connect loads between
distribution centres in remote areas as part of the first phase.Sleeq said that e-commerce companies are investing in their own last-mile
challenges continue to be very critical and very hard to solve, such as lack of pin or zip codes and address management structure in the
and increase dependency on AI capabilities to make these decisions
approach to an AI-based approach to make the delivery experience more seamless
platform is providing the company with the ability to have accurate and instant delivery time predictions, using calculations based on
seasonality and capacity constraints.As a result of this adoption, Aramex has increased accuracy in shipping-date predictions by 74%, and
lowered its average processing time for a prediction from 2.5 seconds to under 150 milliseconds.Sleeq said that Aramex can look at its
processes that can help it to deliver faster, more efficiently and operate with elasticity.To strengthen its last-mile delivery
capabilities, Aramex launched Aramex Spot, more pick-up options, by partnering with commercial locations to utilize their outlets as
commercial locations and expects to grow to 150 spot locations across Saudi Arabia and the UAE by the end of 2020.Sleeq proudly claims that
Aramex has the biggest data lakes in the region on Amazon Web Services (AWS).He added that these data points will be used for predictive
analytics and facilitate the move into microservices architecture, built on top of the data lake, to reduce dependency on legacy systems,
machine learning capabilities and it is the most matured product in the market
it comes to machine learning capabilities by AWS and we are leveraging voice-enabled technologies, e-commerce specific capabilities like
