INSUBCONTINENT EXCLUSIVE:
Resy launched in the summer of 2014 with a simple premise: If you want a premium reservation at a restaurant on short notice, you should be
Four years and 160 markets later, Resy has changed a lot since then.But today, the company is about to change things up even more.This
morning, Resy has announced a brand new suite of tools for restaurants, including a new inventory management system called ResyFly.As it
stands now, restaurants have two options when it comes to inventory management for their reservations
They can choose a slot system, where diners are seated at 6pm, 8pm and 10pm, or they can opt for a flex system, where they take reservations
troves of data to determine the best way for restaurants to eliminate gaps in their inventory throughout a given night, taking into account
things like date, time, weather and even the average time spent eating at a given restaurant
The tool gives restaurants the ability to schedule different floor plans, reservation grids and hours of operation for special days like
revenue and ratings with third-party information from platforms like Foursquare layered in and integrated with POS software providers to
offer real-time revenue reporting.But sometimes you want direct feedback from the customer
To that end, Resy is launching Resy Surveys, which gives a restaurant the opportunity to send a custom survey to customers about their
well as info on dining companions, frequency of bookings and historical spend.And while Resy is focused on refining the product, the company
is also focused on growth
called Resy Select, which will launch at the end of the month
exclusive booking windows, priority waitlist, early access tickets to events and other exclusive experiences like meeting the chef or
touring the kitchen.Resy books more than 1 million reservations on the platform each week
The company no longer charges users for reservations, but rather charges restaurants by feature, instead of cover, with three tiers ranging
from $189/month to $899/month
That said, the company is not yet self-serve on the restaurant side, but founder and CEO Ben Leventhal said the team is thinking about
