Apple fined $9 million for misleading Australian customers over Error 53 claims

INSUBCONTINENT EXCLUSIVE:
The Australian consumer watchdog, ACCC, took Apple to court in April last year for its uncompromising repair and warranty policy,
specifically regarding the Error 53 bug that plagued Apple users in 2016
Australian Consumer Law.The ACCC has won the case against the Cupertino-based firm, with a federal court slapping Apple with a $9 million
investigation conducted by the ACCC after numerous iPhones and iPads generated the error while updating to iOS 9, which had a feature that
could detect if a device had undergone third-party repairs
device.According to the ACCC, Apple admitted that it told at least 275 Australian customers affected by Error 53 that they were not eligible
for a repair from the company due to their device having undergone previous service from a third party
Sarah Court.Despite being fined, Apple has offered to compensate around 5,000 customers who were affected by Error 53, while also promising
the court that it would improve its staff training, audit the information about warranties on its website and ensure compliance to
Australian consumer laws in the future.