INSUBCONTINENT EXCLUSIVE:
Along with being the e-commerce backbone for thousands of companies around the world, Salesforce is also one of the world's largest
which attracted around 170,000 visitors to descend upon San Francisco, saw Salesforce show off upgrades and new features for many of its
helping wildlife conservation, improving customer service through super-smart bots, or just stopping the human race from wiping itself out,
Salesforce AI looks set to become a huge presence in the supper-smart conencted world of tomorrow.Salesforce found that three years ago,
prosper.At the heart of Einstein is a long-standing Salesforce goal of helping companies, whether they be a fast-growing start-up or
multi-national business behemoth, communicate better with their customers using AI.But AI itself is in a complicated place, Richard Schorer,
from AI, as long as they have the necessary layers of innovation in place, with large data sets and compute power needed to utilise AI
properly.Salesforce made a major push with Einstein AI at Dreamforce 2019 (Image credit: Future)Salesforce is "uniquely positioned" to help
customers, Schorer says, as its platform means users have the backing of the data already in its cloud, providing the compute power is also
intelligence, which would provide the backbone for fully self-driving cars, or in-depth health technology.This is the future Salesforce is
notes, highlighting the work Slalesforce is doing with naturalistic conversations
Being able to translate natural language into SQL queries will enable huge steps forward in AI in areas such as customer service, allowing
bots to staff support phone or online help systems, meaning companies will not be hamstrung by only being open for a few hours every
predict the future, he says that many concerns around AI can hopefully be mitigated by further research and planning, meaning the technology
a sort of philosophy, like what makes us intelligence as a human species, how we define ourselves as is largely through our intelligence
