INSUBCONTINENT EXCLUSIVE:
As more companies find their workflows upended by remote work in the pandemic crisis, there are plenty of SaaS startups aiming to sell them
a new path to streamlining processes
Tonkean is an SF startup selling a no-code automation platform to do just that, and it in the fortunate position of just having closed a
hefty Series A.
The company closed a $24 million round led by Lightspeed Venture Partners, Tonkean team tells TechCrunch
Lightspeed Raviraj Jain is joining Tonkean board
The company has raised just over $31 million to date.
Their software is a robotic automation and management platform catered toward ops that
integrates with a bunch of data sources and allows customers to set up their own customizations
These customizations can help with routing tasks to the right person, automating follow-ups or moving data between systems
The software is meant to enable nearly endless customizations, but a big focus seems to be on stripping repeatable tasks from the workflows
of ops teams or taking care of early steps in those processes.
&The future of enterprise software is adaptive and personalized,& CEO Sagi
Eliyahu told TechCrunch in an interview.
The company frames its tech as &human-in-the-loop robotic process automation,& essentially using
its no-code platform to allow the people completing tasks manually to create the automation processes for letting bots take over
The visual drag-and-drop workflow of creating these processes seems to be a big selling point
New customers can also shop around for functionality via templates added by other customers.
RPA has been a hot area in recent years, with
players like Automation Anywhere and UIPath achieving sky-high private valuations
As the big players in the space focus on courting bigger and bigger clients, Tonkean tighter focus on streamlining workflows for operations
teams could give them an inroad, even as they look to scale during uncertain times.
