INSUBCONTINENT EXCLUSIVE:
After a rapid ascent, it been a rough couple of months for MoviePass
And while last night outage isn&t exactly the end of the world for the theater subscription service, Friday night is the least the opportune
moment for your service to crap the proverbial bed
That goes double now that competitors like AMC and Sinemia is pushing back hard
The company says it had the situation fully taken care of as of 9:30 ET last night
It also took to social media to let customers know that it would be issuing a refund for those paid out of pocket
Because watching Ant-Man and the Wasp on the second day just won&t cut it
Subscribers will need to send in their ticket stubs in order to get the refund.
We have full resolution of the outage and are confident
users can check in again for this evening
Thank you for bearing with us
We ask those who paid out of pocket wait until tomorrow to send us their stubs so we can help those that need check-in assistance this
Thanks
— MoviePass (@MoviePass) July 7, 2018
Earlier today, the company asked users to &update your app before you leave for the theater
today.& The latest version of the app brings stability updates, along with those dreaded peak pricing surcharges that rolled out this week
The update is required before users can view their next movie
Last month, the service hit three million paying subscribers, after switching to its current model in August of last year
The plan was regarded as too good to be true by many users — and it has seemingly amounted to just that
The company has struggled to expand, while managing a negative cash flow that has left some wondering how long it has left.
MoviePass CEO
recently highlighted the company strategy for&owning and developing our own studio content and using the power of our several million
subscribers to bolster the success of the box office for our films.& Hopefully future ventures will turn out better than Gotti
