INSUBCONTINENT EXCLUSIVE:
Google Duplex first wowed us back at the Google IO 2018 developer event back in May, and since then we've been able to test it out for
The smart bot-calling service isn't available to the public at large yet, but there is one area where it might start to take off first: call
The bots would handle the simple calls with humans ready to step in when needed.Google, though, has since issued a denial that it's working
appointments at hair salons and restaurants, for example.The ethics of robo-callingThe original report does say that the development of
Google Duplex to work in call centers has raised a number of ethical concerns, which may mean we don't see the technology deployed in this
way for quite some time (if ever).When the lifelike robo-caller system was first demoed, questions were asked about just how deceptive this
clarified that Google Assistant will always identify itself on a call.However the technology ends up being used, it's a fascinating example
of just how quickly AI systems are advancing, and how we can expect them to affect our everyday lives in the future
As yet, we don't know when Duplex is going to be rolled out to users.
