INSUBCONTINENT EXCLUSIVE:
Image copyrightGetty ImagesBP fuel stations across the UK are now able to accept card payments after a glitch which lasted over three hours
BP had said earlier its stations were only able to accept cash and that it was directing customers to its ATMs.The oil giant said all its
sites had now returned to normal service, and it was launching "a full investigation" into what had caused the problem."We will monitor the
situation overnight to ensure the smooth running of our operations," it said.BP earlier said the issue had caused "a handful" of stations to
close.The company said it did not know what had caused the issue.A BP spokesperson said the problem had started around 19:00."We would like
to thank our customers for their patience and again apologise for any inconvenience caused during the brief outage," they added.BP has 1,280
BP stations across the UK
Highways England had earlier tweeted that all motorway service areas with BP fuel stations were affected by the problem.Adam Johnston, who
works at Spital BP station in Bebington, Wirall, said the card payment problem had been "an absolute nightmare" with "queues out the door
and people struggling to get onto the forecourt".The station had to fill out 10 forms where people were unable or unwilling to use the ATM,
which required them to return and pay within seven days, he said.He said the station was typically busier than normal BP fuel stations
because it was also an MS franchise."Most customers are sympathetic but some not so much resulting in arguments and a lot of stress," he
added.Heather Brogan, a customer at a BP fuel station in Southwell, Nottinghamshire, was also affected.She had gone to buy "a handful of
People were absolutely fine about it," she said.
