INSUBCONTINENT EXCLUSIVE:
Image copyrightAmazon screenshotShoppers in the US and elsewhere are struggling to access Amazon's website as one of its biggest annual
sales, Prime Day, gets under way
Many reported the e-commerce platform had crashed, showing them only an error message that read: "sorry, something went wrong on our
end".The issues are centred on the US but occurring on other continents too
DownDetector.com, which tracks outages, said the problems began shortly after the sale kicked off at 3pm in the US
In a tweet Amazon said it was working to resolve the issues
According to reports, users have experienced errors on both the desktop site and the mobile app.Some saw an error page featuring the "dogs
of Amazon" and were unable to enter the site, while others could not enter specific product pages.Some were unable to complete purchases at
checkout, while others reported that the "deals" page and "Shop all deals" button had disappeared from the site.Many shoppers reacted with
irritation on Twitter.According to DownDetector, most of the outages are centred on the US
However, it has also reported issues with Amazon's sites in Europe, Africa, South America, Russia, Asia and Australasia.Others have reported
experiencing problems with Amazon's video streaming services and its virtual assistant Alexa.Image copyrightDownDetectorImage caption
Most of the issues centre on the US, according to DownDetector
Amazon launched Prime Day in 2015 and by 2017 it
was its second biggest shopping day, topped only by Cyber Monday.The 36-hour event was projected to break records again this year, with
However, some warned the glitches could make it hard to achieve these numbers
"The outage is especially problematic as many of Amazon's Prime deals are promoted for a set window of time - something that could cause a
great deal of frustration for potential customers," GlobalData Retail Managing Director Neil Saunders told CNBC
