INSUBCONTINENT EXCLUSIVE:
Vodafone has been declared the worst mobile operator for customer satisfaction for the seventh year in a row.The network achieved a
The biggest grievances were incorrect billing and poor customer service.Vodafone has said improving customer service is a top priority and
satisfaction rating of 56 percent
fared a little better on 61 per cent, while Three was the best of the big operators with 64 per cent
another operating citing this as a factor
However 71 per cent believe Three is good value for money and 86 per cent would recommend it to friends and family.Mobile Virtual Network
Alex Neill, Which Managing Director of Home Products and Services
to switch provider by text message, which we hope will make it quicker and easier for customers to seek a better deal."
