Google adds AI features to G Suite, including ‘Smart Reply’ for Hangouts Chat

INSUBCONTINENT EXCLUSIVE:
Editor's note: This story has been updated with information about the number of G suite users andPrabhakar Raghavan's title.SAN FRANCISCO &
Google is adding new artificial intelligence (AI) capabilities to G Suite as it aims to attract more users to its cloud-based productivity
apps.There are now 4 million organizations using G Suite, which includes tools such as Docs, Sheets and Gmail; the that up from 3 million
paid customers a year ago
(For reference, there are 135 million monthly paying users of Microsoft Office 365, though the comparison is not an apples-to-apples
comparison.)[ Further reading: 10 ways to work better with G Suite ]Google hopes that incorporating AI in its workplace productivity tools
will help give it an edge over its main rival
Smart Reply, which was unveiled for Gmail two years ago, is now accessible within Hangouts Chat, the text-based collaboration tool that
serves as Google competitor to Slack.