[India] - Zomato teams up with IRCTC to use food delivery service on trains

INSUBCONTINENT EXCLUSIVE:
Zomato(Photo: Shutterstock)2 min read Last Updated : Sep 13 2024 | 8:12 PM IST Food aggregating platform Zomato announced its
collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC) with its latest offering - 'Zomato - Food Delivery in
Trains'. This collaboration aims to transform train journeys, enabling passengers to enjoy a variety of dishes from the comfort of their
train seats
The service is currently live across 88 cities
Since the collaboration, 10 lakh orders across 100 stations have been delivered to customers. Rakesh Ranjan, CEO, Food Delivery, Zomato,
memorable experience
We are confident that the scale of our collaboration with IRCTC will touch the lives of millions of customers across India and make train
station or in their train compartment
The convenience extends to every passenger. Customers can open the Zomato app and search for keywords like 'train'
Alternatively, customers at the station can also update their location after opening the Zomato app, post which they will be redirected to a
banner for entering their PNR
delivery partners deliver the order to the right seat. This innovative approach enables the delivery of food orders when the train is
about to arrive at the station
Customers also have the option of picking up their orders from assigned pickup points at the station
Even in the case of train delays, Zomato tracks the train timings to adjust delivery timings.First Published: Sep 13 2024 | 8:11 PMIST