INSUBCONTINENT EXCLUSIVE:
Air India(Photo: Shutterstock)2 min read Last Updated : Sep 28 2024 | 5:16 PM IST
An Air India passenger has complained of finding a
cockroach in an omelette served onboard the flight from the national capital to New York, with the airline saying the matter has been taken
up with the catering service provider for further investigation.
"We are aware of a social media post by a passenger regarding a foreign
object in the onboard meal offered to them on AI 101 operating from DEL to JFK on 17 September 2024," an Air India spokesperson said in a
statement and also expressed concern over the incident.Click here to connect with us on WhatsApp
In a post on X, the passenger said a
Suffered from food poisoning as a result," she said.
The passenger also shared a short video and pictures of the food items served during
the flight.
She tagged Air India, aviation regulator DGCA and Civil Aviation Minister K Rammohan Naidu in the post.
In the statement,
the spokesperson said the airline is concerned about the experience of the customer in the said instance and has taken it up with the
catering service provider to investigate further.
"We will take necessary actions to prevent any recurrence of such instances in future,"
the spokesperson said.
Further, the spokesperson said Air India works with reputed caterers who supply to leading airlines globally and
have stringent SOPs and multiple checks to ensure quality of meals served to the guests.(Only the headline and picture of this report may
have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)First Published: Sep 28
