MPs dissatisfied with BSNL service; telco guarantees improvement in 6 months

INSUBCONTINENT EXCLUSIVE:
The service received on their mobile phones with BSNL SIMs is often unsatisfactory, they said
| Photo: Wikimedia Commons2 min read Last Updated : Oct 07 2024 | 11:59 PM IST A parliamentary committee on Monday expressed its
displeasure at the quality of service and falling subscriber base of the government-owned BSNL, with some MPs citing the example of poor
service they receive on their own mobiles to make a point, sources said. In their briefing to the Estimates Committee headed by BJP MP
Sanjay Jaiswal, officials assured the panel of improved service in the next six months, with nearly one lakh mobile towers set to be
equipped with 4G service from the existing about 24,000 towers.Click here to connect with us on WhatsApp The BSNL, sources said citing the
statement of officials representing the company, has relied on the concept of "Aatmanirbhar Bharat" by resorting to indigenous technology
Limited's CMD were among the senior officials who attended the meeting which focussed on the organisation's performance, especially on its
4G and 5G services. The sources said some MPs noted with concern as to how the market share of once-dominant BSNL has fallen to just
around seven per cent, with private operators rising to become the preferred choice of people for mobile connections. The service received
on their mobile phones with BSNL SIMs is often unsatisfactory, they said
All MPs are given BSNL phones. The officials told the committee that almost 54,000 towers are ready to be installed with 4G technology and
more are on the way, expressing confidence that the BSNL will reach the target of 1,00,000 towers in six months
Converting from 4G to 5G is technologically easier.(Only the headline and picture of this report may have been reworked by the Business
Standard staff; the rest of the content is auto-generated from a syndicated feed.)First Published: Oct 07 2024 | 11:59 PMIST