Facebook swipes back at banking critics

INSUBCONTINENT EXCLUSIVE:
Facebook has hit back at criticism it received for allegedly asking banks for financial information on its users.The backlash followed a
report which claimed that Facebook had been in contact with several major US banks in order to gain financial data on its users.However the
social network has clarified that its aims were in fact more to do with improving the chatbot services ingrained in its Facebook Messenger
app.Facebook Messenger chatbotsFacebook already works with several financial institutions around the world to allow customers to access
information on their account, such as allowing Citibank users in Singapore to bypass customer service calls by using a Messenger chatbot.The